Wednesday 26 February 2014

Mini leads way with service innovation


Mini's are great  to drive and so is the customer service. I checked mine in for a service at 8.15am today at Lloyd Mini and by 9.15am, they had emailed me with a video vehicle health check. In the video, the technician helpfully explains that a tyre will be due for replacement soon. In addition to the video, a graphic shows the importance of checking your tyres. This was a nice compliment to the face to service in the showroom.

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